Outlooks Hair Salon would like to thank everyone for their continued loyalty and support. With all of our stylists growth come busy schedules and limited availability. To ensure that everyone is able to get in for their desired service, time, and date, we have all collectively worked together to come up with a fair cancellation policy. We also provide confirmation thru email, and follow up with a phone call and text message, at which time you can reschedule or cancel your appointment.
A credit card is required per guests file. Less than 24 hour notice of an appointment being rescheduled, the guest will be charged 50% of the scheduled service. If the guest cancels or "no shows" on the day of appointment, the guest will be charged 100% of scheduled service fee. If you would like to avoid giving a credit card number, you may only make an appointment in salon, as a "walk in" the day of, as long as a stylist has the time available. If there are any questions or concerns about this policy, please contact salon directly at (508) 285-5208.
When you book a chemical service—such as single-process color, double process color, custom or creative color, lightening services like highlights or foils, or smoothing/texture treatments—and decide at the time of your appointment to switch to a haircut or shorter service, you may be responsible for the cost of the originally scheduled service.
Our stylists reserve dedicated time for the services you request, and we often have guests on a waitlist hoping to get in. If your service needs change, we kindly ask for at least 48 hours’ notice so we can adjust our schedule and offer that time to someone else. You can update your appointment by calling the salon or texting us through our Me2U communication system at 844-312-8088.
Thank you for your understanding and for respecting our time and availability.
Online or in person, we accept most major credit cards
